Privacy Policy
Quick Summary
- Licova helps you manage the lifecycle of belongings with analytics and personalized notifications.
- We collect account info (name/username/email), support content, device info, usage stats, and crash logs.
- Location is collected only with your permission.
- Photos/text used for one-time processing (if you choose to upload) are processed on Licova-controlled servers and deleted after processing.
- We do not sell personal information.
1. Who We Are
Licova Team provides the Licova application and is responsible for processing personal information as described in this Privacy Policy.
2. What Licova Does
Licova is your ultimate tool for managing the lifecycle of your belongings efficiently. Our Service offers detailed analytics on usage frequency, cycle variations, and accumulated usage time across various categories, helping you make informed decisions about maintenance, cleaning, or replacement to extend the lifespan of your items. With personalized notifications, Licova helps ensure you never miss a critical upkeep moment.
3. Information We Collect
We collect information in three ways: (A) information you provide, (B) information collected automatically, and (C) information collected with your permission.
- Account & support: name, username, email, and customer support content you send us.
- Automatic collection: device information, usage data/analytics, crash logs, and diagnostic data.
- Location (optional): precise or approximate location only when you enable location permissions.
- Cookies/similar technologies: used for login, preferences, security, and performance (may include web beacons).
4. Cookies and Similar Technologies
We (and service providers acting on our instructions) may use cookies or similar technologies to keep you signed in, remember preferences, improve performance, and help prevent fraud.
You can often control cookies through your browser or device settings. Disabling cookies may affect certain features.
5. Photos, Face Data, and One-Time Processing
The Service may allow you to use photos or text you provide for certain features.
- No facial recognition / biometrics: we do not perform facial recognition or biometric identification.
- One-time processing (if you choose): if a feature requires upload for one-time processing, the content is used only to generate the result you request. It is processed on Licova-controlled servers, not shared with any third parties, and deleted after processing is completed (subject to brief technical delays).
- No training / marketing use: we do not use photos or related content for advertising/marketing profiling and do not use them to train third-party models.
You control whether you upload content for any such feature. If you choose not to upload, the feature may be unavailable or limited.
6. How We Use Information
- Provide and maintain the Service (including your account).
- Personalize your experience (preferences and notifications).
- Improve and develop the Service (analytics and bug fixes).
- Protect safety and security (fraud and abuse prevention).
- Provide customer support and respond to requests.
- Comply with legal obligations and protect our rights.
We do not sell personal information.
7. How We Share Information
We share information only as needed and in the minimum amount necessary:
- With your consent or at your direction.
- With service providers that process data on our instructions (e.g., hosting, support tools, analytics, crash reporting) under confidentiality and security obligations.
- For legal reasons and protection (lawful requests, enforcing terms, protecting rights and safety, and preventing fraud/security issues).
- Business transfers (merger, acquisition, reorganization, or sale of assets) with appropriate safeguards.
We do not share personal information for cross-context behavioral advertising.
8. International Transfers
Your information may be processed in countries other than your own. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
9. Security
- Encryption in transit and, where appropriate, at rest.
- Access controls and least-privilege principles.
- Regular security reviews/audits.
- Backups and recovery measures.
No method of transmission or storage is 100% secure, but we work to protect your information and continuously improve safeguards.
10. Data Retention
- Account information: retained while your account is active.
- After account deletion: deleted or anonymized within 30 days, unless legally required to retain certain information.
- Usage analytics: up to 12 months.
- Customer support content: up to 6 months after the request is closed.
- One-time uploaded content (if you choose to upload): deleted immediately after processing is completed, subject to brief technical delays.
11. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict/oppose certain processing, and withdraw consent.
To exercise your rights, contact us at devia@asingenieriadesonido.com. We aim to respond within 5 business days, subject to verification and applicable law.
12. Children / Minors
The Service is intended for users aged 17 and older. We do not knowingly collect personal information from individuals under 17.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version and update the Effective Date above.